CAREERS AT TAMLYN

Inside Sales | Customer Service Representative

  • Tamlyn HQ, Stafford, TX
  • Full Time
  • In Person
  • 40 hrs per week

Job Information

Education and Experience:

Previous experience in building product sales or related field.

Physical Requirements:

None

At Tamlyn, we foster a dynamic and inclusive environment where individuals can thrive. Join us and become part of a team that is passionate about making a difference.

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Job Summary:

The Inside Sales/Customer Service Representatives are responsible for creating / maintaining customer relationships, general sales information, product pricing, delivery coordination and more. Most often they are the customer’s first point-of-contact. Team members aggressively promote and sell all Tamlyn product lines.

Duties/Responsibilities:
  • Selling building materials to our customers over the phone and via email.
  • Maintaining and growing existing customer base through prospecting sales account development, quoting and customer follow up.
  • Sourcing special order items and custom flashing for our customers.
  • Ensuring all customer sales orders are entered complete and accurate.
  • Advising customers on inventory levels and pricing.
  • Answering the phone and directing calls.
  • Scheduling and answering question regarding deliveries for customers.
  • Keeping constant communication with Outside Sales / Regional Sales Managers.
  • Coordinating with scheduler/dispatcher, billing orders, and assisting the Outside Sales team with quotes.
Required Skills/Abilities:
  • Strong verbal, written and over-the-phone communication skills.
  • Excellent sales and customer service skills, with proven negotiation skills.
  • Thorough understanding of company’s products and/or services, and those of immediate competitors in the surrounding market.
  • Proficient with Microsoft Office Suite or related software.
  • Experience using Customer Relationship Management software (CRM)
  • Construction background preferred.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance