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CAREERS AT TAMLYN
Inside Sales | Customer Service Representative
- Tamlyn HQ, Stafford, TX
- Full Time
- In Person
- 40 hrs per week
Job Information
Education and Experience:
Previous experience in building product sales or related field.
Physical Requirements:
None
Pay:
$12.00 - $16.00 per hour
Supplemental Pay:
Quarterly bonus, Yearly bonus
At Tamlyn, we foster a dynamic and inclusive environment where individuals can thrive. Join us and become part of a team that is passionate about making a difference.
Job Summary:
The Inside Sales/Customer Service Representatives are responsible for creating / maintaining customer relationships, general sales information, product pricing, delivery coordination and more. Most often they are the customer’s first point-of-contact. Team members aggressively promote and sell all Tamlyn product lines.
Duties/Responsibilities:
- Selling building materials to our customers over the phone and via email.
- Maintaining and growing existing customer base through prospecting sales account development, quoting and customer follow up.
- Sourcing special order items and custom flashing for our customers.
- Ensuring all customer sales orders are entered complete and accurate.
- Advising customers on inventory levels and pricing.
- Answering the phone and directing calls.
- Scheduling and answering question regarding deliveries for customers.
- Keeping constant communication with Outside Sales / Regional Sales Managers.
- Coordinating with scheduler/dispatcher, billing orders, and assisting the Outside Sales team with quotes.
Required Skills/Abilities:
- Strong verbal, written and over-the-phone communication skills.
- Excellent sales and customer service skills, with proven negotiation skills.
- Thorough understanding of company’s products and/or services, and those of immediate competitors in the surrounding market.
- Proficient with Microsoft Office Suite or related software.
- Experience using Customer Relationship Management software (CRM)
- Construction background preferred.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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Corporate HQ/Plant:
Address: 13623 Pike Road,
Stafford, TX 77477
USA Toll Free: 800-334-1676
Phone: 281-499-9604
Fax: 281-499-8948
Dallas Plant:
Address: 10940 Petal Street,
Dallas, TX 75238
USA Toll Free: 888-416-9676
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